CONTROL

The process of monitoring activities to ensure that they are being accomplished as planned and of correcting any significant deviations.

Three different approaches to designing control systems have been identified:

·        Market Control: An approach to control that emphasizes the use of external market mechanisms to establish the standards used in the control system.

·        Bureaucratic Control: An approach to control that emphasizes organizational authority and relies on administrative rules, regulations, procedures, and policies.

·        Clan Control: An approach to control in which employee behavior is regulated by the shared values, norms, traditions, beliefs, and other aspects of the organization’s culture.

TYPES OF CONTROL

Feed Forward Control:

A type of control that focuses on preventing anticipated problems since it takes place in advance of the actual work activity.

Concurrent Control:

A type of control that takes place while a work activity is in progress.

Feedback Control:

A type of control that takes place after a work activity is done.